About Staff Survey


The new DMA Staff Survey feature provides a simple, convenient way to assess front line staff perceptions of your organisation’s digital maturity. It is designed to promote the participation of staff at all operational levels of your organisation:
  • Completion should take no more than 5 – 10 minutes
  • The survey is completely anonymous and asks no personal details
  • Participants can choose to skip questions

Purpose of the DMA Staff Survey

The purpose of the DMA Staff Survey is to inform your own views as you complete the assessment, and to gain an understanding of the magnitude and the pace of change on the ground brought about by your efforts to improve your organisation’s digital maturity.

Guiding Principles

Being able to consult staff responses is beneficial in terms of completing your Digital Maturity Assessment and may provide information useful in an operations context. For your peace of mind, the DMA Staff Survey was developed under the following principles:
  • No Scoring: The DMA Staff Survey assessments do NOT impact your organisation’s score
  • No Sharing: Detailed results will only be available to you; other organisations will only have use of aggregated data not directly associated with your organisation


We’re confident that the results from the Staff Survey will benefit participating organisations and promote national progress towards digital maturity:
  • Your responses to the DMA questions benefit from an added perspective because data collected will be made available to you online once a statistically relevant minimum number of responses have been received from your organisation and updated in real-time as results come in
  • You gain richer insights into factors of your organisation’s digital maturity because our analysis toolkit lets you toggle the visualisation of Staff Survey results whenever data is present
  • Your efforts contribute to building up a national time series of digital maturity progress from a top-down as well as a bottom-up perspective that benefits everyone engaged in progressing our digital agenda.

Launching Your DMA Staff Survey

To launch your survey, simply copy the link provided below and distribute it to your organisation’s staff. Please note:
  • The link can be distributed via email, intranet, messenger and any other method capable of transmitting text
  • The link is reusable, so recipients can be instructed to forward the link to other members of staff
  • There is no maximum to the number of responses that can be submitted (within the limits of the published DMA time frame).
Important: The link is specific to your organisation ONLY. Please do not share the link with any individuals who do not work for your organisation as their responses may falsify the results.
  • If you are the Lead Respondent for more than one participating organisation, the list below will include a separate link for each organisation.
No links available

Monitoring Progress

You can monitor the progress of your Staff Survey by visiting the dedicated reporting dashboard accessible here or via the main navigation.

Survey Content

The questions within the DMA Staff Survey represent a selection of questions from across most of the main DMA’s sections that were picked on the basis of their suitability to being answered by staff at all levels of the organisation.
A full list of the DMA Staff Survey questions is shown in the table below:
Section Question
Strategic Alignment You can attend meetings virtually using tools such as WebEx, or videoconferencing to avoid the need to travel. You are encouraged to manage meetings digitally and do not usually need to print papers.
Strategic Alignment You are aware of the key digital, information and IT projects and initiatives taking place that affect your work  through consultations, briefing sessions or updates via email/website/newsletters etc.
Section Question
Leadership Your organisation has one or more identified individuals who provide strategic clinical/professional leadership to your organisation’s digital programme.  You know who these people are and how to contact them.
Section Question
Leadership You are able to provide  feedback about current digital systems and how well these meet your requirements and have opportunities to contribute ideas about how digital technologies could enable you to work more effectively.
Section Question
Resourcing When new technology is brought in, there is usually training and assistance provided so that changes cause as little disruption as possible.
Section Question
Governance The technology and systems you use help you to deliver efficient, effective and safe care for  your patients or clients
Section Question
Information Governance You are provided with training about your duties in relation to confidentiality and information sharing.   Mandatory update training is offered and your compliance is monitored on a regular basis.
Section Question
Skills and Competences Your digital training requirements are discussed as part of personal development planning with your line manager.
Skills and Competences Your organisation makes time available to you for digital training and skills development
Section Question
Records, Assessments & Plans You use digital systems to record information about patients/clients in real time e.g. electronic health record or social care system.
Records, Assessments & Plans You only enter information into your  health and care systems once, without the need to copy and paste information from one system to another or enter the same information again in another system.
Records, Assessments & Plans You rely on access to digital health/social care records at the point of care and rarely need to use paper records.
Section Question
Remote and Assistive Care You are able to contribute remotely to multidisciplinary discussions about patient and service user care with colleagues outside your organisation (including multi-disciplinary and multi-agency teams) e.g. via video-conferencing, online meetings, skype.
Section Question
Digital Channels You can provide remote/virtual consultations and  advice to patients,  clients and/or carers e.g. via email,  econsultation tools, videoconferencing or skype.
Section Question
Enabling Infrastructure You can use Wi-Fi anywhere within your place of work to access your clinical/social care systems or to look up information you need.
Enabling Infrastructure You can reset your own password for your main clinical/social care systems without the need to log a help desk call.
Enabling Infrastructure You have 24/7 help desk support for your essential clinical and social care systems. Your problems are logged with a reference number that allows you to track progress, close the issue, and feedback on quality of service received.
Enabling Infrastructure PCs, laptops and other devices are replaced at regular intervals or repaired/substituted if not working properly to enable you to work efficiently.
Enabling Infrastructure You can use your own mobile device (e.g. phone, iPad, laptop)  to connect to the secure network at your place of work and access clinical/social care or corporate systems and email.
Enabling Infrastructure The digital systems that you use meet your reasonable expectations regarding the time it takes to log-in and update/retrieve information.

Help & Support

If you have questions or need help with your Staff Survey, you can use the resources provided in the Help section, speak to one of our knowledgeable agents via the live chat facility or email support using the details provided on the Contact page.

Back to top